Company Helps Client Businesses Continue Training Students During Crisis.

One local company is helping martial arts leaders all across the United States by ensuring some of these hardest-hit businesses stay in business so they can continue to support the health & welfare of kids around the country. You will find their clients schools and academies in every one of the fifty states. Spark Martial Arts Software has shifted into high-gear when it comes to integrating the online classroom environment into their operations. They have steadily counseled and coached members to embrace new online platforms such as Zoom and Facebook Live streams to communicate with parents and instruct students during this unprecedented crisis. They are helping parents keep their sanity, making sure students stay in shape, and they are helping owners keep their schools afloat by streamlining processes & procedures during the most difficult economic downturn we’ve seen in modern history.

In this article we’ll outline just some of the ways Spark is innovating to help the martial arts industry survive and even thrive while serving communities across the country, and we encourage interested school owners to visit their social media channels or website to get additional information.

This martial arts school software management company is, no holds barred, the best pivot operation we’ve seen. Pun intended, of course. At Spark Martial Arts they constantly solicit customer feedback and incorporate it into almost instantaneous changes with coders working virtually 24/7 around-the-clock to deliver for their clients during the Coronavirus crisi. It’s an impressive operation led by industry leaders Master Ron Sell and Grand Master Cheong Park. Their passion quickly becomes evident when you talk to these individuals. Both approach martial arts with a respect you cannot find among opportunistic outsiders just looking for a sale in this unique vertical. Both of these individuals have lived the need for a software program just like this one, so they know firsthand the inherent value a program like theirs can bring to the table for martial arts schools and instructors. It’s an indispensable tool unlike anything available in the past. They could never quite find a similar customer relationship management tool like Spark, and that’s why the software is always evolving to better serve members they affectionately call “Sparktans.” CRMs are found nowadays in most industries, yet they place a premium on ease of use and are always seeking to innovate while exceeding clients expectations. Any experienced businessperson who takes a look at this company cannot help but be reminded of the book “Raving Fans.” At the core of their success is a similar belief in going above and beyond to cultivate just that kind of fan base. You can see it daily in thankful comments from clients in their social media groups and on their company’s fan page or during live demos.

Spark has introduced an enhanced owner app that will communicate with the student app for easy and quick communication with contacts and an amazing “Virtual Class feature” that will send out reminders and log attendance for students as they easily log in to join a class online. Spark also bills and collects tuition quickly and easily on a secure recurring basis so instructors can focus on what matters most – giving them more time to grow and maintain their schools while sharing their passion for martial arts. Spark even alerts instructors, students and parents with email and text reminders about class start times. It is all about saving time. Time is better spent on students and being a community leader.

As we’ve made clear, Spark is constantly evolving, even more so during this current crisis. Many other types of businesses are struggling with how to adapt, but Spark has helped countless schools pivot. So much so they’ve actually seen a significant uptick in business. Businesses that survive must have a constant drive to meet the demands of this new virtual paradigm. Some of these hurdles may be temporary as businesses begin to reopen and conventional classes reconvene, but we’ll likely see a considerable shift in favor of virtual classes in the near term. That’s why it’s more important than ever before for businesses like these to maximize every minute of every hour in each day. That’s what Spark does best. Save the business owner critical time better spent on other revenue-generating activities.

Here are just some of the notable features new subscribers get with Spark:

• Integration With Virtually All Online Platforms For Social Distancing
• Class Start Countdown Timers
• Full Student Tracking
• Full Tuition Billing
• Contactless Retail / Point of Sale Capability
• Full Ranks Tracking
• Team TODO and Task Lists
• Online Appointment book with automatic reminders with Google Calendar Sync
• Leads & Trial Maximizer App (so clients never let a trial or lead slip through the cracks)
• Online Trial Registration with Online First Appointment Scheduler
• Mass Communication via Email and SMS Text Messaging
• SMS Text Messages with rates locked in for Life
• Landing Page Builders
• Attendance Tracking
• Automated Email System
• Forms & Surveys
• Online Payments for Events, Trials, and Special Programs
• Live Customer Support
• Weekly Online Live Trainings and Live Q&A’s
• Important Statistics Aggregation
• The ability to give real-time feedback and help decide the newest APP features
• One-on-One Training – FREE for your entire team to get started

A few things quickly become clear when looking at Spark. They believe in repaying customer loyalty with a superior service and their devotion to the craft is unsurpassed. Ron Sell has an impressive family lineage demonstrating decades of a family that’s dedicated to motivating and inspiring students, and Cheong Park has a proud Korean heritage that exudes a sense of credibility you cannot find in any competitive product. Their small business clients stretch to all corners of the country, yet they all find themselves with similar needs. Spark is going beyond what virtually any company we’ve ever seen before does when it comes to ensuring clients have the tools they need to succeed and in a timely fashion. At Spark they’ve embraced a nimble “let’s do it now” philosophy to meet and exceed customer demands and expectations. Other companies could learn a lot by taking a look at Spark. Watch this team “pivot” during this crisis, and prepare to be impressed.

Now more than ever schools need a powerful software to help them keep driving forward. During this pandemic, Spark has been working overtime to offer business owners the help they need to keep their schools open by leaning into the use of virtual online classrooms.

Spark has offices in the Carrollwood area of Tampa, Florida and in Coral Springs. Visit their website for more detailed information or to sign up: https://sparkmembership.com/

Travis Horn, Editor/Publisher – The Coronavirus Pivot
President & CEO / Bull Horn Communications, Inc.
 

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